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(+45) 41 40 30 30 info@n-lock.com

Frequently Asked Questions

Deliver depends on your location. If you are located in Europe, you can expect a delivery time of about 2 – 6 days. If you are located outside of Europe, you can expect a delivery time of minimum 30 days. If you have any questions regarding your parcel, you can contact us by e-mail or telephone(+45 4140 3030), and we will track your parcel.

The difference between a fixed N-Lock and an adjustable N-Lock is that with an adjustable N-Lock, it is possible to adjust the height, whereas is not possible with a fixed N-Lock.

N-Lock is compatible with all bicycles.

At the moment, you can purchase N-Lock on our webshop only.

It depends on what you need and what kind of bicycle you have. We recommend purchasing a cable to secure your bicycle to any solid object. There are serveral options with our cables. Do you need it to integrated in the N-Lock handlebar? If you have any questions regarding accessories, do not hesitate to contact us by telephone (+45 4140 3030) or e-mail (info@n-lock.com).

Quills are a part of our accessories assortment. A quill is a stem inserts. You insert the quill into the steerer tube, some bicycles need a quill for the N-Lock to be mounted, some city bikes need a quill when the N-Lock is installed. If you are in doubt whether you need a quill, do not hesitate to contact us.

If you lose your keys, you can contact us by e-mail (info@n-lock.com) or by telephone (+45 4140 3030) for a solution.

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